Top Tier Collective Inc DBA Leads Tree

Effective Date: March 6, 2025

Last Updated: 2025

Introduction

Top Tier Collective Inc DBA Leads Tree ("Leads Tree," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and Application-to-Person (A2P) messaging regulations.

1. Information We Collect

We may collect the following categories of personal information:

Identifiers (e.g., name, phone number, email address, postal address)

Commercial Information (e.g., service inquiries, appointment details)

Internet or Other Network Activity (e.g., interactions with our website or marketing campaigns)

2. How We Use Your Information

We use your information for the following purposes:

To confirm and remind you about appointments

To send transactional and promotional messages about our services via SMS, email, or other communication channels

To comply with A2P messaging requirements, including obtaining necessary consents for SMS communications

To respond to inquiries and provide customer support

To comply with legal obligations

3. SMS and Messaging Compliance

By providing your phone number, you consent to receive SMS messages from Leads Tree, including appointment reminders and promotional offers.

Opt-in Requirement: You must explicitly opt-in to receive SMS messages.

Opt-out Option: You may opt out at any time by replying “STOP” to any message.

Message Frequency: The number of messages may vary based on service needs.

Message and Data Rates: Standard message and data rates may apply.

4. Sharing Your Information

We do not sell your personal information. We may share data with:

Service providers assisting with appointment confirmations, SMS communications, and marketing

Legal authorities, if required by law

5. Your Rights

Under GDPR (for EU Residents):

Right to access, correct, or delete your personal data

Right to object to or restrict processing

Right to data portabilityRight to withdraw consent

Under CCPA (for California Residents):

Right to know what personal data is collected and shared

Right to request deletion of personal data

Right to opt-out of the sale of personal data (Note: We do not sell personal data)

6. Data Security & Retention

We implement industry-standard security measures to protect your data. We retain your personal data only as long as necessary for our business operations or legal compliance.

7. Contact Us

For privacy-related inquiries or to exercise your rights, contact us at:

Email: [email protected]

Phone: (813) 592-5970

Mail: 545 Channelside Dr, Tampa, FL 33602

8. Changes to This Privacy Policy

We may update this Privacy Policy. Any changes will be posted with a revised effective date.